This Privacy Policy explains how AdaptiT Pro ("we", "us", or "our"), operating from Brampton, Ontario, Canada, collects, uses, and protects information in connection with your use of adaptit.pro and all related tools and services (the "Service").

This policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada, the General Data Protection Regulation (GDPR) of the European Union, the Privacy Act 1988 of Australia, and other applicable privacy laws.

1. Our Core Privacy Principle

AdaptiT Pro is built on a privacy-first architecture. The resume data you enter into our tools is stored exclusively in your own browser's local storage and is never transmitted to or stored on our servers. When you close your browser or clear your local storage, that data is gone. We cannot access it, retrieve it, or share it.

This means the most sensitive information you provide — your work history, contact details, education, and referees — never leaves your device unless you explicitly download it as a PDF or DOCX file.

2. Information We Collect

2.1 Information You Provide Directly

Purchase email address. When you complete a premium purchase through Stripe, we receive your email address from Stripe for the sole purpose of activating your premium session and sending a purchase confirmation. This email is stored in association with your purchase record.

Support communications. If you contact us at support@adaptit.pro or contact@adaptit.pro, we retain your email address and the content of your communication in order to respond to you. We do not use this information for marketing purposes.

2.2 Information Collected Automatically

Google Analytics. We use Google Analytics to collect anonymised information about how visitors use our website. This includes pages visited, time on site, approximate geographic location (country/city level), device type, and browser type. Google Analytics uses cookies to collect this information. We do not use Google Analytics to identify individual users. For more information, see Google's Privacy Policy.

Google AdSense. We display advertisements served by Google AdSense. Google may use cookies and similar technologies to serve ads based on your prior visits to this website or other websites. You can opt out of personalised advertising by visiting Google's Ad Settings. For more information, see Google's advertising policies.

Server logs. Our hosting provider automatically records standard server log information including IP addresses, browser type, referring URLs, and timestamps when you access our website. These logs are used for security and operational purposes and are not used to identify individuals.

Stripe payment data. Payment processing is handled entirely by Stripe. When you make a purchase, Stripe collects your payment card details, billing information, and transaction data. AdaptiT Pro never receives, stores, or has access to your full card number or payment credentials. Please review Stripe's Privacy Policy for details on how they handle your payment data.

2.3 Information We Do Not Collect

We do not collect, store, or process:

  • The content of your resume, CV, cover letter, or any documents you create using the Service
  • Any files you upload to the Service (such as existing PDF resumes uploaded for AI conversion)
  • Your Social Insurance Number (SIN), National Insurance number, or equivalent national identification numbers
  • Biometric data of any kind
  • Sensitive personal data as defined under GDPR Article 9 (health data, racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data, data concerning sex life or sexual orientation)

3. How We Use Your Information

We use the information we collect only for the following purposes:

  • To process and confirm purchases — your email address is used to activate your premium features and send a purchase confirmation.
  • To provide customer support — when you contact us, we use your contact information to respond to your inquiry.
  • To process refund requests — your purchase email is used to verify and process refund requests in accordance with our Refund Policy.
  • To improve the Service — anonymised analytics data from Google Analytics helps us understand how users interact with the Service so we can improve it.
  • To serve relevant advertising — Google AdSense uses cookies to serve advertisements. AdaptiT Pro does not control the targeting of these advertisements directly.
  • To comply with legal obligations — we may use or retain information to comply with applicable laws, respond to lawful requests from authorities, or enforce our Terms of Service.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Legal Basis for Processing (GDPR — EU Users)

If you are located in the European Union or European Economic Area, we process your personal data on the following legal bases under GDPR Article 6:

  • Performance of a contract (Article 6(1)(b)): Processing your email address to activate premium features and fulfil your purchase.
  • Legitimate interests (Article 6(1)(f)): Operating Google Analytics to improve the Service and maintaining server logs for security purposes.
  • Consent (Article 6(1)(a)): Serving personalised advertising through Google AdSense, where your consent is obtained through our cookie consent mechanism.
  • Legal obligation (Article 6(1)(c)): Retaining transaction records as required by applicable law.

5. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy:

  • Purchase email addresses are retained for the duration of your active premium access and for a period of up to 3 years thereafter to support refund requests and resolve any disputes.
  • Support emails are retained for up to 2 years from the date of last correspondence.
  • Server logs are typically retained for 90 days.
  • Transaction records are retained for 7 years as required by Canadian tax and accounting obligations.

6. Data Sharing and Disclosure

We do not sell your personal information. We share information only in the following limited circumstances:

  • Stripe: Your payment information is processed by Stripe, Inc. We share only your email address with Stripe for the purpose of completing your transaction.
  • Google: Anonymised analytics data is shared with Google Analytics. Advertising data is handled by Google AdSense in accordance with their policies.
  • Google Gemini API: The text you submit for AI processing is transmitted to the Google Gemini API to generate your requested content. Google's API data handling policies apply. This data is not stored by AdaptiT Pro. Please refer to Google Gemini API Terms for details.
  • Legal requirements: We may disclose information if required to do so by law, court order, or at the request of a governmental authority.

All third-party service providers listed above are bound by their own privacy policies and applicable data protection laws.

7. International Data Transfers

AdaptiT Pro is based in Canada. If you access the Service from the European Union or Australia, your information may be transferred to and processed in Canada, the United States (where Google and Stripe operate servers), and other countries. These transfers may be subject to different data protection laws than those in your country of residence.

For EU users, transfers to third countries are conducted in accordance with GDPR Chapter V, relying on Standard Contractual Clauses where applicable, or the adequacy decisions of the European Commission.

8. Your Rights

8.1 All Users (PIPEDA — Canada)

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Withdraw consent for the collection, use, or disclosure of your personal information (subject to legal and contractual restrictions)
  • Challenge our compliance with PIPEDA by filing a complaint with the Office of the Privacy Commissioner of Canada

8.2 EU and EEA Users (GDPR)

In addition to the rights above, if you are located in the EU or EEA, you have the right to:

  • Erasure ("right to be forgotten"): Request deletion of your personal data where we no longer have a lawful basis for processing it.
  • Restriction of processing: Request that we restrict processing of your personal data in certain circumstances.
  • Data portability: Receive a copy of the personal data you have provided to us in a structured, machine-readable format.
  • Object: Object to processing based on our legitimate interests.
  • Lodge a complaint: File a complaint with your local supervisory authority (Data Protection Authority).

8.3 Australian Users (Privacy Act 1988)

If you are located in Australia, you have the right to:

  • Access the personal information we hold about you
  • Request correction of personal information that is inaccurate, out of date, incomplete, irrelevant, or misleading
  • Complain about a breach of the Australian Privacy Principles (APPs) by contacting the Office of the Australian Information Commissioner (OAIC)

To exercise any of your rights, please contact us at support@adaptit.pro. We will respond to your request within 30 days.

9. Children's Privacy

The Service is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided us with personal information, please contact us at support@adaptit.pro and we will delete it promptly.

10. Security

We implement appropriate technical and organisational security measures to protect the personal information we hold against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted to and from our website, and secure storage practices for any email addresses associated with purchases.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information and encourage you not to transmit sensitive personal information that is not required for the Service.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Service. We will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

12. Contact and Complaints

For privacy-related questions, access requests, or complaints, please contact us:

If you are not satisfied with our response, you may contact the relevant supervisory authority in your jurisdiction: